Laptop Spyware, Trojan & Virus Removal
Located in York, North Yorkshire.
Every decision we make is with our clients best interest at heart.
Is your Laptop running slower than it used to? Perhaps you have unwanted pop-ups appearing on your screen?
Chances are you may have picked up one of the thousands of types of virus or malware programs online, which are easy to accidentally download even with the best protection available.
Laptop Spyware, Trojan & Virus Removal York
We specialise in spyware and virus removal, and can remove even the nastiest of dangerous software – including the ones your antivirus software can’t! That’s why we pride ourselves on being York’s virus removal experts.
If you are a victim of a virus or malware attack, it is imperative to get your Laptop checked over by a specialist. Our technicians can clean up your device without data loss and without having to factory reset your computer.
Common symptoms of a virus or malware infection include:
Laptop running more slowly than usual
Laptop sending out spam emails
Lots of pop ups when browsing the internet
Programs which will not load up
Your homepage has changed
Antivirus or Firewall has been turned off
Being taken to strange websites
What is a Virus or Malware?
A virus or Malware is a program or a piece of code that is installed onto your Laptop and runs against your wishes. Some viruses or malware can replicate themselves, allowing the threat to further infect your system, others are also capable of transmitting themselves across networks to infect other devices. You can get infected with multiple threats, each can be designed to do a different job, some will destroy data, others will damage system folders, stopping your operating system from working correctly.
The vast majority of viruses or malware that infect a laptop will come from being connected to the internet or email however, it is possible to infect your laptop by using an infected USB storage device such as a pen drive or external hard drive. Virus and malware removal can be harder depending on the type of virus you have.
Our Virus Removal Process
Typical virus removal involves the following process:
Once the viruses have been removed and the system is clean, we then try to make it more difficult for the laptop to be reinfected. This involves making sure all the common applications are up to date and that the existing security software is effective.
All drivers updated
In extreme cases, we may need to reinstall Windows if the operating system has become too infected to safely repair.
However, we try to avoid this unless requested and we certainly do not use this method as a routine way of virus removal. We aim to complete all virus removal work within two working days. However, in some more difficult cases such as older, slower laptops it may take longer.
Questions we often hear about Laptop Virus Removal
If my laptop has a virus that can’t be removed with software, will I have to format the hard drive?
Not necessarily. Many Viruses can be removed manually, even if they are not detected by virus-removal software.
Can I just remove a virus with free software?
Maybe. But some viruses can only be removed manually, and others can’t be removed at all without formatting the hard drive.